Privacy Policy
Prop Money Australia is committed to protecting your privacy in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).
Zero Payment Storage
All credit card transactions are encrypted with 256-bit SSL and processed via PCI-DSS Level 1 payment gateways. We never store credit card numbers.
Production Discretion
We never share or publish your studio production details, project names, or delivery addresses without explicit written consent.
No Spam Guarantee
We only contact you regarding your order status, shipping updates, or quotes you have directly requested.
1. Information We Collect
When you purchase prop currency, request a studio quote, or contact our support desk, we collect:
- Contact details (name, business/studio name, email address, telephone number).
- Delivery address and dispatch instructions for courier logistics.
- Order history, invoice records, and custom production specifications.
- Device information and browser session data via functional cookies to maintain your shopping cart.
2. Use of Personal Information
Your information is used solely to:
- Fulfill, pack, and courier your prop currency orders.
- Provide real-time courier tracking numbers via SMS and email.
- Prepare production quotes and tax invoices for film accounting departments.
- Comply with statutory reporting and legal obligations under Australian law.
3. Third-Party Service Providers
We share limited shipping data with authorized courier partners (e.g., Australia Post, StarTrack, TNT/FedEx) solely to facilitate physical parcel delivery. These third parties are bound by strict confidentiality and privacy obligations.
4. Access and Deletion Requests
Under the Australian Privacy Principles, you have the right to request access to the personal information we hold about you or request its deletion from our active marketing databases. To submit a request, contact our Privacy Officer at order@propmoney.com.au.